SMS Terms of Use

SMS Terms of Use
Mobile/SMS Messaging Terms & Conditions

These SMS Terms of Use (“SMS Terms”) govern the text messaging services provided by Serra Toyota Lincolnwood (“Dealership,” “we,” “our,” or “us”). By providing your mobile phone number and submitting a form through which you have consented to receive text messages, or by otherwise opting in through another authorized enrollment method, you agree to receive text messages from us in accordance with these SMS Terms.

1. Types of Messages
If you opt in to receive text messages from us, you may receive messages relating to:
Vehicle pricing and availability
Appointment scheduling and confirmations
Financing discussions (if requested)
Follow-up communications regarding your inquiry
Customer service and account-related communications
Occasional dealership updates and promotional offers (where applicable)
The types of messages you receive will depend on the information you request and your interactions with the dealership.

2. Message Frequency
Message frequency varies depending on your interactions with the dealership, your requests, scheduled appointments, ongoing transactions, and any promotional communications you have agreed to receive.

3. Consent to Receive Text Messages
By providing your mobile phone number and opting in, you expressly consent to receive text messages from Serra Toyota Lincolnwood at the phone number provided. Your consent applies only to communications from the dealership and its authorized service providers acting on the dealership’s behalf.

4. Consent Is Not a Condition of Purchase
Your consent to receive text messages is voluntary. Consent to receive SMS messages is not required as a condition of purchasing any vehicle, product, or service from the dealership.

5. Opt-Out Instructions
You may opt out of receiving text messages at any time by replying STOP to any text message you receive from us. Once we process your request, you will no longer receive SMS communications unless you subsequently opt in again.

6. Help Instructions
If you need assistance, reply HELP to any text message or contact the dealership directly using the contact information provided on our website.

7. Message and Data Rates
Message frequency varies. Message and data rates may apply depending on your wireless carrier and mobile service plan.

SMS Communications and Mobile Information
If you choose to receive text messages from us, we will use your mobile number and related information to provide the messaging services you have requested or otherwise authorized.
SMS opt-in consent and related messaging consent records will not be sold or shared with third parties or affiliates for their own marketing or promotional purposes. We may share your mobile number, SMS opt-in information, and related messaging records with trusted subcontractors, messaging providers, and service providers solely as necessary to provide the text messaging services you have requested or authorized on our behalf.

8. Changes to These SMS Terms
We may update these SMS Terms from time to time. Any updates will be posted on this page with a revised effective date. Your continued participation in our SMS program following any updates constitutes your acceptance of the revised SMS Terms.

9. Privacy Policy
Our collection, use, and protection of your personal information is also governed by our Privacy Policy. For more information, please review our Privacy Policy available on our website.